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Organizational optimization

16 posts
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  • Executive strategy

Assessing and addressing the risks of Shadow IT

  • Posted on February 02, 2024February 02, 2024
  • 4 minutes
  • by Emily Sloan-Pace
Through a strategic, communication-centric approach, business leaders can mitigate the risks of rampant Shadow IT usage within their organizations.
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a call center headset haloed by business iconography with a green box reading in white text BI in help desks #ZohoEnterpriseInsights
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  • 299
  • 6 minutes
  • Operational tactics

Revolutionizing help desk management with data-driven analytics

  • Posted on January 22, 2024January 22, 2024
  • 6 minutes
  • by Alex Diamond
Valuable BI can be extracted from service desk solutions, including insight into customers, organization inefficiencies, and the desk environment itself.
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  • 398
  • 5 minutes
  • Digital Trends

The relevance of low-code platforms to DX

  • Posted on January 03, 2024January 03, 2024
  • 5 minutes
  • by Emily Sloan-Pace
Bringing non-technical creators into the process of digital transformation maximizes collaboration and IT resources across the organization.
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a businessperson selecting from a range of holographic analytics with an overlaid text reading Marketing Automation #ZohoEnterpriseInsights
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  • 562
  • 5 minutes
  • Operational tactics

Marketing Automation: improving results by focusing on individual action

  • Posted on October 12, 2023October 12, 2023
  • 5 minutes
  • by Alex Diamond
Every interaction with a marketing campaign gives marketers data that can help them iterate and improve.
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Computer-chip clouds raining down numeric data
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  • 678
  • 5 minutes
  • Executive strategy

Making decisions, not guesses: The road to data-driven decision-making

  • Posted on September 19, 2023September 19, 2023
  • 5 minutes
  • by Emily Sloan-Pace
To achieve data-driven growth, organizations are pushing the accessibility and understandability of their data as well as its role in workplace culture.
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  • 716
  • 5 minutes
  • Executive strategy

Are you AI-ready? How adaptive data governance can help

  • Posted on September 01, 2023September 01, 2023
  • 5 minutes
  • by Iona Marsh
To meet both the opportunities and challenges ushered in by generative AI, organizations will need data governance that is as adaptive as it is robust.
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  • 961
  • 4 minutes
  • Leadership perspectives

Leadership Perspectives: The Impacts of Generative AI

  • Posted on June 17, 2023June 17, 2023
  • 4 minutes
  • by Enterprise Insights
Rahul Trivedi, Vice President of Operations at TransUnion, shares his insights on AI and tech adoption.
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Image of a person working at a laptop in a casual environment
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  • 438
  • 4 minutes
  • Executive strategy

Culture conflict: lessons from the remote work revolution

  • Posted on May 31, 2023May 31, 2023
  • 4 minutes
  • by Mason Marrero
Switching to remote or hybrid work has panned out well for many organizations, but the long-term erosion of work culture is creating challenges.
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Image of wooden number blocks turning from 2022 to 2023
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  • 637
  • 5 minutes
  • Implementation trends

The trends that mattered in 2022, and will in 2023

  • Posted on December 31, 2022December 31, 2022
  • 5 minutes
  • by Emily Sloan-Pace
Business software continues to evolve toward fast, scalable AI-powered cloud solutions, while consumers push brands further on metrics of corporate responsibility.
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  • 608
  • 6 minutes
  • Executive strategy

Building an org-wide data product management process

  • Posted on October 11, 2022October 11, 2022
  • 6 minutes
  • by Garrett White
Enterprises require data strategies to maintain competitive growth and productivity, and the first step is an org-wide overhaul of how data products are managed.
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  • 736
  • 5 minutes
  • Implementation trends

The high demand for low code

  • Posted on July 02, 2022July 02, 2022
  • 5 minutes
  • by Emily Sloan-Pace
Low-code and no-code platforms offer benefits beyond the scope of DX, from security and agility to the bottom line.
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Image of a person in a suit holding a tablet, with icons for many business apps coming out of it
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  • 1.2K
  • 4 minutes
  • Executive strategy

Cultivating confident managers: what senior leadership can do about micromanagement

  • Posted on April 12, 2022April 12, 2022
  • 4 minutes
  • by Emily Sloan-Pace
Anxious managers can cause their teams to spiral, but the right communication tools and a culture of accountability can keep those managers balanced.
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  • 1.2K
  • 5 minutes
  • Leadership perspectives

Why employee data literacy is more important than ever

  • Posted on March 29, 2022March 29, 2022
  • 5 minutes
  • by Enterprise Insights
Data-literate employees belong in every seat of an organization, but cultivating that literacy is about more than teaching people to use software.
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  • 874
  • 5 minutes
  • Executive strategy

Failure to launch: Why digital transformations tend to fall short

  • Posted on February 22, 2022February 22, 2022
  • 5 minutes
  • by Mason Marrero
Digital transformation initiatives don't succeed automatically. Communication and leadership hold the keys to effective implementation.
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Image of multiple hands holding gears connected to icons representing elements of a business
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  • 808
  • 5 minutes
  • Implementation trends

The evolving C-suite in DX: pivoting in leadership to drive transformation

  • Posted on February 15, 2022February 15, 2022
  • 5 minutes
  • by Emily Sloan-Pace
Digital transformation offers organizations the opportunity to reimagine themselves, and the C-suite can lead by rethinking its own roles.
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Image of a person in a suit touching a dashboard of business metrics
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  • 1.2K
  • 5 minutes
  • Operational tactics

Critical KPIs for successful digital transformation

  • Posted on January 25, 2022January 25, 2022
  • 5 minutes
  • by Mason Marrero
DX creates a wealth of metrics, but focusing on the ones that reflect the organization's transformation goals ensures a successful implementation.
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