A data-driven approach to reversing CX decline
Improved data practices in key business areas can help stakeholders identify CX deficits and take meaningful steps toward improvement.
Why AI-powered businesses need robust data hygiene strategies
In the era of AI, businesses that prioritize data hygiene are better positioned to manage risks and strengthen consumer relationships.
Why cybersecurity belongs at the center of corporate ESG strategies
Robust cybersecurity policies can keep ESG initiatives on track, while helping businesses build credibility with consumers, regulators, and investors.
Change management and the role of the admin: Key takeaways from Zoholics
To achieve a successful transformation, and prevent disruptions to core business functions, a change management strategy shaped by business leadership is essential.
People-centric project management in the age of smart technology
To experience the full potential of smart PM tools, project managers must keep the needs of their teams at the center of their implementation strategies.
High-impact trends in enterprise cloud computing
Many factors can impact the success of an enterprise cloud transformation—but a few key trends are helping executives improve returns on their cloud investments.
Expanding AI expertise in the workplace: an employee-centric approach
By aligning the organization's AI objectives with the goals of its employees, org leaders can design more relevant, digestible, and effective skill-building programs.
