Asynchronous communication may have surged during the transition to remote work, but as the years passed and teams returned to the office or adapted to hybrid work, this kind of collaboration hasn't gone away. In fact, it's only become more relevant.
Why? People have realized the benefits of communicating clearly at the right time.
So, how do you decide when to use asynchronous vs. synchronous communication? Let's look at a few common scenarios where asynchronous communication works best.
Asynchronous tools for all teams
If you're working on a globally distributed team, your hours won't always align with everyone else's. In that case, asynchronous tools like message scheduling come in handy. This allows you to send messages to coworkers in different time zones when they're online and ready to respond.
Even if your coworkers all work from the same location, there are still individual schedules to consider. Just because someone is in the office doesn't mean they're available for meetings or discussions. So when communicating something basic to a group, sending a voice or video message works better than organizing a meeting. This way, there's no need to check for availability and get everyone on a meeting. Record your message and send it over; your recipients can review it at their convenience.
Protecting your focus with async
When you're taking your own time to get things done, be sure to use simple yet powerful functionalities like Do Not Disturb (DND) mode for focused work. Set reminders to follow up on tasks and wrap things up later on. You can also pin messages and channels to stay on top of important conversations and stay organized.
Asynchronous communication vs. synchronous communication
It all comes down to having a unified business communication platform with both async and sync communication capabilities. If you don't have one yet, it's time to explore Zoho Cliq for your business. Get started today!
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