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Drive revenue growth with strategic customer engagement

From initial engagement to long-term loyalty, Zoho Billing's enterprise-grade tools transform customer relationships into valuable long-term assets to foster greater satisfaction and retention.

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CUSTOMER ACQUISITION

Automated trial management

Admins can automate trial creation, expiration, and extensions using predefined rules. They can also schedule timely reminders and enable extensions through the self-service portal, helping customers make confident purchase decisions.

Seamless checkout and payments

Boost conversions with PCI-compliant hosted payment pages, frictionless checkout flows, and abandoned cart recovery workflows that re-engage potential customers and maximize revenue opportunities.

Quote-to-invoice and subscriptions

Streamline the sales process by automating the transition from quote approvals to invoicing or subscription-based billing, ensuring a seamless customer experience and uninterrupted revenue flow.

EMPOWERED JOURNEYS

Orchestrating the perfect customer experience

Zoho Billing ensures that both administrators and customers can seamlessly manage their billing and subscription journey, enhancing operational efficiency and customer satisfaction.

Administrator console

Equip admins with a centralized platform to oversee customer lifecycles, track subscription changes, and optimize billing workflows. Use insights to refine engagement strategies, boost retention, and drive revenue through upselling and cross-selling.

Customer self-service

Give customers control over their billing journey with an intuitive self-service portal where they can manage subscriptions, approve invoices, update payment details, track billing history in real time, and provide feedback to continuously refine your offerings.

ENTERPRISE INTEGRATIONS

Enabling a cohesive customer journey

CRM and customer engagement

Maintain a 360-degree view of customer interactions to align sales, support, and billing teams for better retention strategies.

Marketing and engagement tools

Leverage subscription and billing data to create personalized marketing campaigns that enhance customer engagement.

Financial and compliance systems

Synchronize billing with financial reporting, forecasting, and compliance requirements to ensure accuracy and transparency.