Why is my expense not auto-categorized after autoscan?

When the expense receipt is being autoscanned, if the receipt is from a new merchant whose details are not available in your Zoho Expense organization, the expense will be uncategorized after the autoscan. In this case, the expense has to be manually categorized. Once done, Zoho Expense will recognize the merchant and henceforth, all receipts with that merchant’s name will be categorized automatically.

To categorize an expense:

• Click My View on the left sidebar.
• Click Expenses on the left sidebar.
• Open the expense you want to categorize.
• Select a category from the Category dropdown.
• Click Save and Close. Your expense will be categorized.