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Online Payments

Zoho Books lets you accept online payments from your customers by integrating with various payment gateways. Once you’ve set up a payment gateway, you can include a payment link in your invoices, making it easy for customers to pay you directly online. This speeds up your cash flow, reduces delays, and provides a smooth, professional experience for your customers.

Scenario: David runs a small graphic design studio. He sends an invoice to a client for a completed project, but the client takes over a week to process the payment manually. To avoid such delays in the future, David enables online payments in Zoho Books and links his Stripe account. Now, when he sends an invoice, clients can pay instantly using the online payment link. This has helped David get paid faster and reduced the hassle of following up on payments.

Payment Statuses of an Online Payment

Depending on whether you’ve enabled approvals for payments or not, an online payment goes through the following statuses:

Payment StatusDescriptionApplicable When
DraftThe payment has been created but not processed.Approvals is enabled
Pending ApprovalThe check is waiting for approval.Approvals is enabled
ApprovedThe payment has been approved by the admin and is ready for processing.Approvals is enabled
Approval RejectedThe payment has been rejected by the admin.Approvals is enabled
Payment Initiated (Processing)The payment has been initiated from the bank’s end and is being processed.Approvals are either enabled or disabled
Payment FailedThe payment failed at the bank’s end.Approvals are either enabled or disabled
PaidThe payment has been successfully completed.Approvals are either enabled or disabled
VoidThe payment has been declared void by the vendor and will not be processed.Approvals are either enabled or disabled

Supported Payment Gateways

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