How will I know if my customer has enabled autocharge through the portal?

Your customer can log into the customer portal and enable autocharging while making payments for his/her subscription. Once he/she does this, a small icon next to the subscription associated with him/her in Zoho Billing will indicate that Autocharge has been enabled.

Here’s how you can find if your customer has enabled autocharge through the portal:

Go to Subscriptions under Sales.
Select the subscription for which you want to know if the autocharge is enabled.
Scroll down to find Subscription Options in the subscription details page.
You can find Enabled status next to Autocharge if the autocharge is enabled.

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