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My user can not file the GST returns despite having the necessary permissions. What could I be missing?

The user should have permission for Taxes and GST filing modules. The admin should follow the below steps to provide access for the user:

  • Navigate to Settings at the top-right corner of the page.
  • Select Roles under Users & Roles.
  • Click Edit next to the required role.
  • Scroll down to the Settings module and enable the checkbox against Taxes.
  • Similarly, enable Permission for GST filing module.
  • Click Save.

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