How can I re-assign a card to another user?
You can re-assign a card to another user by changing the Card Owner only if the card feeds are not associated with expenses.
To re-assign a card to another user:
- Click Admin View.
- Go to Corporate Cards on the left sidebar.
- Open the card and click the More icon in the top right side of the page.
- Click Edit.
- Change the Card Owner and click Save.
If you’ve connected your cards for Direct Feed Integration and would like to re-assign those cards to a new user, you can mark the cards as inactive as it will have expenses created by the previous user. Once done:
- Switch to the Admin View.
- Navigate to the Corporate Cards.
- Click View Unconfigured Cards.
- Select the card and assign it to a new user.
However, you cannot reassign a card connected through Yodlee and Plaid. You need to mark the card as inactive, add the card again in Zoho Expense, and assign it to a new user.