Notification APIs - An Overview
Notification APIs allow you to get instant notifications whenever an action is performed on the records of a module. The system notifies you of the event on the URL provided.
You can also enable notifications based on a specific operation like create, update, or delete.
Key Features of Notification APIs
- Instant notifications - Receive immediate alerts whenever records are created, updated, or deleted. This helps you keep your data synchronized between your application and Zoho CRM.
- Field-specific notifications - From version 6, you can also choose to get notifications when an event occurs only on certain fields of the module. For example, raising an alert when a Deal's Stage is updated.
Specify the criteria to raise an alert in the notification_condition array. - Unique Channel ID - You can create a unique channel ID for every module to ensure that the notification is from a particular channel.
- Expiry time - Set expiry time for every channel and have better control over notifications.
- Disable notifications - You can disable notifications at any time if they are no longer required.
Advantages of using Notification APIs
- Get near real-time updates on record events.
- Customize notification settings depending on your workflows and business needs.
- Easily synchronize data between your application and Zoho CRM.
With Notification APIs, you can: