Users APIs
In Zoho CRM, a user is an individual who has access to manage and interact with CRM records. Users can have different roles and profiles, such as Administrators or Standard Users.
The Users API allows you to retrieve basic information about CRM users. By using the type parameter, you can filter users based on their profile. For example, setting type=AdminUsers will return a list of users with Administrator profiles.
Get Users
Purpose
To retrieve data about users based on the specified parameters. You can define the type of users you want to fetch using the type parameter.
Example:
- type=AllUsers - Retrieves all CRM users.
- type=AdminUsers - Retrieves only administrators.
- type=ActiveUsers - Retrieves only active users.
Endpoints
- GET /users
- GET /users/{user_id}
- {user_id} : Unique ID of the user.
Request Details
Request URL
To get all users:
{api-domain}/crm/{version}/users
To get a specific user:
{api-domain}/crm/{version}/users/{user_id}
Header
Authorization: Zoho-oauthtoken d92d4xxxxxxxxxxxxx15f52
If-Modified-Since: Use this header to get the list of recently modified users. Example: 2019-07-25T15:26:49+05:30
Scope
scope=ZohoCRM.users.{operation_type}
Possible operation types
ALL - Full access to users
READ - Get user data
Parameters
- typestring, optional
The type parameter allows you to specify the category of users to retrieve from Zoho CRM.
Below are the possible values:
Type Description AllUsers Retrieves all users (both active and inactive). ActiveUsers Retrieves only active users. DeactiveUsers Retrieves users who have been deactivated. ConfirmedUsers Retrieves users who have confirmed their accounts. NotConfirmedUsers Retrieves users who have not confirmed their accounts. DeletedUsers Retrieves users who have been deleted. ActiveConfirmedUsers Retrieves users who are both active and confirmed. AdminUsers Retrieves users with Administrator privileges. ActiveConfirmedAdmins Retrieves active and confirmed administrators. CurrentUser Retrieves the currently logged-in CRM user. - pageinteger
To get the list of user records from the respective pages. Default value is 1.
- per_pageinteger
To set the number of user records to be retrieved per page. The default and the maximum possible value is 200.
- idsstring, optional
Represents the unique ID of the users. You can specify up to 100 user IDs.
Note
- The page and per_page parameters are used to fetch user records according to their position in CRM. Let us assume that the user has to fetch 400 user records. The maximum number of user records that one can get for an API call is 200. So, for the user records above the 200th position, they cannot be fetched. By using the page (1 and 2) and per_page (200) parameter, the user can fetch all 400 user records using 2 API calls.
Sample Request
Copiedcurl "https://www.zohoapis.com/crm/v8/users?type=AllUsers"
-X GET
-H "Authorization: Zoho-oauthtoken 1000.8cb99dxxxxxxxxxxxxx9be93.9b8xxxxxxxxxxxxxxxf"Response JSON Keys
- country, city, street, state, country_locale, zipstring
Represents the address of the user.
- roleJSON object
Represents the name and ID of the role of the user.
- localestring
Represents the user's locale. For instance, 'en_IN'.
- Modified_ByJSON object
Represents the name and ID of the user who last modified the user's details.
- Currencystring
Represents the user's currency preference.
- aliasstring
Represents the alias name of the user.
- idstring
Represents the unique ID of the user.
- fax, email, mobile, phonestring
Represents the contact details of the user.
- first_namestring
Represents the first name of the user.
- Reporting_ToJSON object
Represents the name and ID of the user to whom the user reports to.
- created_timestring
Represents the date and time at which the user was created.
- websitestring
Represents the user's website details.
- Modified_Timestring
Represents the date and time at which the user's details were last modified.
- profileJSON object
Represents the name and ID of the profile of the user.
- last_namestring
Represents the last name of the user.
- time_zonestring
Represents the current user's timezone.
- created_byJSON object
Represents the name and ID of the user who created the user.
- zuidstring
Represents the ZUID of the current user.
- confirmboolean
Represents if the user is a confirmed user.
Possible values:
- true: The user is a confirmed user.
- false: The user is not a confirmed user.
- full_namestring
Represents the full name of the user in the format specified in "name_format" key.
- dobstring
Represents the date of birth of the user.
- date_formatstring
Represents the date format. For instance, 'MM/dd/yyyy'.
- time_formatstring
Represents the time format. For instance, 'hh:mm a'.
- statusstring
Represents the status of the user.
Possible values:
- active: The user is active.
- inactive: The user is inactive.
- type__sstring
Represents the type of the user.
Possible values: Regular User, Client Portal User, Sandbox Developer User, Team User, Support User. - signaturestring
Represents the user's signature.
- name_format__sstring
Represents the format of the full_name of the user. For instance, 'Salutation,First Name,Last Name'.
- sort_order_preference__sstring
Represents how the records in the response are sorted based on either the last name or first name. The default sorting happens by the record IDs.
- languagestring
Represents the language in which the user accesses the CRM. For instance, 'en_US'.
- microsoftboolean
Represents if the user is a microsoft user.
Possible values:
- true: The user is a microsoft user.
- false: The user is a microsoft user.
- personal_accountboolean
Represents if the user is the only user in the organization.
Possible values:
- true: The user is the only user in the organization.
- false: The user is not the only user in the organization.
- Isonlineboolean
Represents if the user is online.
Possible values:
- true: The user is online.
- false: The user is offline.
- themeinteger
Represents the details of the theme selected by the user.
- Number_Separatorstring
Represents the format of the number fields. The possible values are "comma", "period" and "space".
- roleBoolean
Represents if the user is a sandbox developer (true / false).
- offsetstring
Represents the user's time zone offset.
- customize_infoJSON object
Stores user-specific customization settings. For example, show_right_panel, unpin_recent_item, bc_view, notes_desc, and so on.
- status_reason__sstring
Used for Portal Users' status reasons. For example, if a Portal User updates their email, their account may be disabled temporarily.
- sandboxDeveloperBoolean
Represents if the user is a sandbox developer.
- Decimal_Separatorstring
Represents the format of the decimal fields. The possible values are "comma" and "period".
Sample Response
Copied{
"users": [
{
"country": "US",
"name_format__s": "Salutation,First Name,Last Name",
"language": "en_US",
"microsoft": false,
"$shift_effective_from": null,
"id": "5725767000000411001",
"state": "Karnataka",
"fax": null,
"country_locale": "en_US",
"sandboxDeveloper": false,
"zip": null,
"decimal_separator": "Period",
"created_time": "2023-04-12T02:08:05-07:00",
"time_format": "hh:mm a",
"offset": -28800000,
"profile": {
"name": "Administrator",
"id": "5725767000000026011"
},
"created_by": {
"name": "Patricia Boyle",
"id": "5725767000000411001"
},
"zuid": "808233918",
"full_name": "Patricia Boyle",
"phone": "123456789",
"dob": "1990-12-31",
"sort_order_preference__s": "First Name,Last Name",
"status": "active",
"type__s": "Regular User",
"role": {
"name": "CEO",
"id": "5725767000000026005"
},
"customize_info": {
"notes_desc": null,
"show_right_panel": null,
"bc_view": null,
"show_home": false,
"show_detail_view": true,
"show_left_panel": true,
"unpin_recent_item": null
},
"city": null,
"signature": null,
"locale": "en_US",
"personal_account": false,
"Isonline": true,
"default_tab_group": "0",
"Modified_By": {
"name": "Patricia Boyle",
"id": "5725767000000411001"
},
"street": null,
"$current_shift": null,
"alias": null,
"theme": {
"normal_tab": {
"font_color": "#FFFFFF",
"background": "#222222"
},
"selected_tab": {
"font_color": "#FFFFFF",
"background": "#222222"
},
"new_background": null,
"background": "#F3F0EB",
"screen": "fixed",
"type": "default"
},
"first_name": "Patricia",
"email": "patricia.a+us@zohotest.com",
"status_reason__s": null,
"website": null,
"Modified_Time": "2024-12-31T01:59:14-08:00",
"$next_shift": null,
"mobile": null,
"last_name": "Boyle",
"time_zone": "America/Los_Angeles",
"number_separator": "Comma",
"confirm": true,
"date_format": "MMM d, yyyy"
},
{
"country": null,
"role": {
"name": "Product Manager",
"id": "5725767000000448003"
},
"city": null,
"language": "en_US",
"locale": "en_US",
"microsoft": false,
"Isonline": false,
"Modified_By": {
"name": "Patricia Boyle",
"id": "5725767000000411001"
},
"$shift_effective_from": null,
"street": null,
"$current_shift": null,
"alias": null,
"id": "5725767000000448028",
"state": null,
"fax": null,
"country_locale": "en_US",
"sandboxDeveloper": false,
"first_name": "patricia",
"email": "patricia@zoohoo.com",
"zip": null,
"status_reason__s": null,
"decimal_separator": "Period",
"created_time": "2023-04-19T00:33:19-07:00",
"website": null,
"Modified_Time": "2024-03-06T22:02:36-08:00",
"time_format": "hh:mm a",
"$next_shift": null,
"offset": -28800000,
"profile": {
"name": "Standard",
"id": "5725767000000026014"
},
"mobile": null,
"last_name": "krishnan",
"time_zone": "America/Los_Angeles",
"number_separator": "Comma",
"created_by": {
"name": "Patricia Boyle",
"id": "5725767000000411001"
},
"zuid": null,
"confirm": false,
"full_name": "patricia krishnan",
"phone": null,
"dob": null,
"date_format": "MMM d, yyyy",
"status": "deleted",
"type__s": "Regular User"
},
{
"country": null,
"role": {
"name": "CEO",
"id": "5725767000000026005"
},
"city": null,
"language": "en_US",
"locale": "en_US",
"microsoft": false,
"Isonline": false,
"Modified_By": {
"name": "Patricia Boyle",
"id": "5725767000000411001"
},
"$shift_effective_from": null,
"street": null,
"$current_shift": null,
"alias": null,
"id": "5725767000000448041",
"state": null,
"fax": null,
"country_locale": "en_US",
"sandboxDeveloper": false,
"first_name": "patricia",
"email": "ceo@zooho.com",
"zip": null,
"status_reason__s": null,
"decimal_separator": "Period",
"created_time": "2023-04-19T00:34:14-07:00",
"website": null,
"Modified_Time": "2023-04-19T00:34:14-07:00",
"time_format": "hh:mm a",
"$next_shift": null,
"offset": -28800000,
"profile": {
"name": "Standard",
"id": "5725767000000026014"
},
"mobile": null,
"last_name": "krishnan",
"time_zone": "America/Los_Angeles",
"number_separator": "Comma",
"created_by": {
"name": "Patricia Boyle",
"id": "5725767000000411001"
},
"zuid": null,
"confirm": false,
"full_name": "patricia krishnan",
"phone": null,
"dob": null,
"date_format": "MMM d, yyyy",
"status": "active",
"type__s": "Regular User"
},
{
"country": null,
"role": {
"name": "Marketing",
"id": "5725767000000448013"
},
"city": null,
"language": "en_US",
"locale": "en_US",
"microsoft": false,
"Isonline": false,
"Modified_By": {
"name": "Patricia Boyle",
"id": "5725767000000411001"
},
"$shift_effective_from": null,
"street": null,
"$current_shift": null,
"alias": null,
"id": "5725767000000583004",
"state": null,
"fax": null,
"country_locale": "en_US",
"sandboxDeveloper": false,
"first_name": "John",
"email": "john@mail.com",
"zip": null,
"status_reason__s": null,
"decimal_separator": "Period",
"created_time": "2023-05-24T12:48:15-07:00",
"website": null,
"Modified_Time": "2024-06-26T23:28:57-07:00",
"time_format": "hh:mm a",
"$next_shift": null,
"offset": -28800000,
"profile": {
"name": "Standard",
"id": "5725767000000026014"
},
"mobile": null,
"last_name": null,
"time_zone": "America/Los_Angeles",
"number_separator": "Comma",
"created_by": {
"name": "Patricia Boyle",
"id": "5725767000000411001"
},
"zuid": null,
"confirm": false,
"full_name": "John",
"phone": null,
"dob": null,
"date_format": "MMM d, yyyy",
"status": "disabled",
"type__s": "Regular User"
},
{
"country": null,
"role": {
"name": "Sales Representative",
"id": "5725767000000448008"
},
"city": null,
"language": "en_US",
"locale": "en_US",
"microsoft": false,
"Isonline": false,
"Modified_By": {
"name": "Patricia Boyle",
"id": "5725767000000411001"
},
"$shift_effective_from": null,
"street": null,
"$current_shift": null,
"alias": null,
"id": "5725767000000583018",
"state": null,
"fax": null,
"country_locale": "en_US",
"sandboxDeveloper": false,
"first_name": "Lee",
"email": "lee@mail.com",
"zip": null,
"status_reason__s": null,
"decimal_separator": "Period",
"created_time": "2023-05-24T12:48:46-07:00",
"website": null,
"Modified_Time": "2023-05-24T12:48:46-07:00",
"time_format": "hh:mm a",
"$next_shift": null,
"offset": -28800000,
"profile": {
"name": "Standard",
"id": "5725767000000026014"
},
"mobile": null,
"last_name": null,
"time_zone": "America/Los_Angeles",
"number_separator": "Comma",
"created_by": {
"name": "Patricia Boyle",
"id": "5725767000000411001"
},
"zuid": null,
"confirm": false,
"full_name": "Lee",
"phone": null,
"dob": null,
"date_format": "MMM d, yyyy",
"status": "active",
"type__s": "Regular User"
},
{
"country": null,
"role": {
"name": "Sales Representative",
"id": "5725767000000448008"
},
"city": null,
"language": "en_US",
"locale": "en_US",
"microsoft": false,
"Isonline": false,
"Modified_By": {
"name": "Patricia Boyle",
"id": "5725767000000411001"
},
"$shift_effective_from": null,
"street": null,
"$current_shift": null,
"alias": null,
"id": "5725767000000583032",
"state": null,
"fax": null,
"country_locale": "en_US",
"sandboxDeveloper": false,
"first_name": "Kim",
"email": "kim@gmail.com",
"zip": null,
"status_reason__s": null,
"decimal_separator": "Period",
"created_time": "2023-05-24T12:49:06-07:00",
"website": null,
"Modified_Time": "2023-05-24T12:49:06-07:00",
"time_format": "hh:mm a",
"$next_shift": null,
"offset": -28800000,
"profile": {
"name": "Standard",
"id": "5725767000000026014"
},
"mobile": null,
"last_name": null,
"time_zone": "America/Los_Angeles",
"number_separator": "Comma",
"created_by": {
"name": "Patricia Boyle",
"id": "5725767000000411001"
},
"zuid": null,
"confirm": false,
"full_name": "Kim",
"phone": null,
"dob": null,
"date_format": "MMM d, yyyy",
"status": "active",
"type__s": "Regular User"
},
{
"country": null,
"role": {
"name": "CEO",
"id": "5725767000000026005"
},
"city": null,
"language": "en_US",
"locale": "en_US",
"microsoft": false,
"Isonline": false,
"Modified_By": {
"name": "Patricia Boyle",
"id": "5725767000000411001"
},
"$shift_effective_from": null,
"street": null,
"$current_shift": null,
"alias": null,
"id": "5725767000000592002",
"state": null,
"fax": null,
"country_locale": "en_US",
"sandboxDeveloper": false,
"first_name": "patricia123",
"email": "ceo@zho.com",
"zip": null,
"status_reason__s": null,
"decimal_separator": "Period",
"created_time": "2023-05-26T01:40:23-07:00",
"website": null,
"Modified_Time": "2024-03-06T22:02:06-08:00",
"time_format": "hh:mm a",
"$next_shift": null,
"offset": -28800000,
"profile": {
"name": "Standard",
"id": "5725767000000026014"
},
"mobile": null,
"last_name": "krishnan",
"time_zone": "America/Los_Angeles",
"number_separator": "Comma",
"created_by": {
"name": "Patricia Boyle",
"id": "5725767000000411001"
},
"zuid": null,
"confirm": false,
"full_name": "patricia123 krishnan",
"phone": null,
"dob": null,
"date_format": "MMM d, yyyy",
"status": "disabled",
"type__s": "Regular User"
},
{
"country": null,
"role": {
"name": "CEO",
"id": "5725767000000026005"
},
"city": null,
"language": "en_US",
"locale": "en_US",
"microsoft": false,
"Isonline": false,
"Modified_By": {
"name": "Patricia Boyle",
"id": "5725767000000411001"
},
"$shift_effective_from": null,
"street": null,
"$current_shift": null,
"alias": null,
"id": "5725767000000592013",
"state": null,
"fax": null,
"country_locale": "en_US",
"sandboxDeveloper": false,
"first_name": "patricia3",
"email": "ceo@zo.com",
"zip": null,
"status_reason__s": null,
"decimal_separator": "Period",
"created_time": "2023-05-26T01:40:37-07:00",
"website": null,
"Modified_Time": "2023-05-26T01:40:37-07:00",
"time_format": "hh:mm a",
"$next_shift": null,
"offset": -28800000,
"profile": {
"name": "Standard",
"id": "5725767000000026014"
},
"mobile": null,
"last_name": "krishnan",
"time_zone": "America/Los_Angeles",
"number_separator": "Comma",
"created_by": {
"name": "Patricia Boyle",
"id": "5725767000000411001"
},
"zuid": null,
"confirm": false,
"full_name": "patricia3 krishnan",
"phone": null,
"dob": null,
"date_format": "MMM d, yyyy",
"status": "active",
"type__s": "Regular User"
},
{
"country": null,
"role": {
"name": "CEO",
"id": "5725767000000026005"
},
"city": null,
"language": "en_US",
"locale": "en_US",
"microsoft": false,
"Isonline": false,
"Modified_By": {
"name": "Patricia Boyle",
"id": "5725767000000411001"
},
"$shift_effective_from": null,
"street": null,
"$current_shift": null,
"alias": null,
"id": "5725767000000592024",
"state": null,
"fax": null,
"country_locale": "en_US",
"sandboxDeveloper": false,
"first_name": "patricia3",
"email": "co@zo.com",
"zip": null,
"status_reason__s": null,
"decimal_separator": "Period",
"created_time": "2023-05-26T01:40:45-07:00",
"website": null,
"Modified_Time": "2024-05-02T04:56:14-07:00",
"time_format": "hh:mm a",
"$next_shift": null,
"offset": -28800000,
"profile": {
"name": "Standard",
"id": "5725767000000026014"
},
"mobile": null,
"last_name": "krishnan",
"time_zone": "America/Los_Angeles",
"number_separator": "Comma",
"created_by": {
"name": "Patricia Boyle",
"id": "5725767000000411001"
},
"zuid": null,
"confirm": false,
"full_name": "patricia3 krishnan",
"phone": null,
"dob": null,
"date_format": "MMM d, yyyy",
"status": "deleted",
"type__s": "Regular User"
},
{
"country": null,
"role": {
"name": "CEO",
"id": "5725767000000026005"
},
"city": null,
"language": "en_US",
"locale": "en_US",
"microsoft": false,
"Isonline": false,
"Modified_By": {
"name": "Patricia Boyle",
"id": "5725767000000411001"
},
"$shift_effective_from": null,
"street": null,
"$current_shift": null,
"alias": null,
"id": "5725767000000592035",
"state": null,
"fax": null,
"country_locale": "en_US",
"sandboxDeveloper": false,
"first_name": "patricia3",
"email": "co@zsso.com",
"zip": null,
"status_reason__s": null,
"decimal_separator": "Period",
"created_time": "2023-05-26T01:40:54-07:00",
"website": null,
"Modified_Time": "2023-07-26T23:09:28-07:00",
"time_format": "hh:mm a",
"$next_shift": null,
"offset": -28800000,
"profile": {
"name": "Standard",
"id": "5725767000000026014"
},
"mobile": null,
"last_name": "krishnan",
"time_zone": "America/Los_Angeles",
"number_separator": "Comma",
"created_by": {
"name": "Patricia Boyle",
"id": "5725767000000411001"
},
"zuid": null,
"confirm": false,
"full_name": "patricia3 krishnan",
"phone": null,
"dob": null,
"date_format": "MMM d, yyyy",
"status": "disabled",
"type__s": "Regular User"
},
{
"country": null,
"role": {
"name": "Product Manager",
"id": "5725767000000448003"
},
"city": null,
"language": "en_US",
"locale": "en_US",
"microsoft": false,
"Isonline": false,
"Modified_By": {
"name": "Patricia Boyle",
"id": "5725767000000411001"
},
"$shift_effective_from": null,
"street": null,
"$current_shift": null,
"alias": null,
"id": "5725767000000622009",
"state": null,
"fax": null,
"country_locale": "en_US",
"sandboxDeveloper": false,
"first_name": "Oliver",
"email": "oliver@aaa.com",
"zip": null,
"status_reason__s": null,
"decimal_separator": "Period",
"created_time": "2023-05-31T03:03:14-07:00",
"website": null,
"Modified_Time": "2023-05-31T03:03:14-07:00",
"time_format": "hh:mm a",
"$next_shift": null,
"offset": -28800000,
"profile": {
"name": "Standard",
"id": "5725767000000026014"
},
"mobile": null,
"last_name": null,
"time_zone": "America/Los_Angeles",
"number_separator": "Comma",
"created_by": {
"name": "Patricia Boyle",
"id": "5725767000000411001"
},
"zuid": null,
"confirm": false,
"full_name": "Oliver",
"phone": null,
"dob": null,
"date_format": "MMM d, yyyy",
"status": "active",
"type__s": "Regular User"
},
{
"country": null,
"role": {
"name": "Sales Representative",
"id": "5725767000000448008"
},
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