Get Related Records of a Deleted Record

This API retrieves related records associated with a deleted record created through lookup relationships. You can use this API when the parent record is not permanently deleted, i.e., it is still in the Recycle Bin.

Purpose

To get related records that were associated with a deleted primary record in Zoho CRM.

Endpoints

  • GET /{module_API_name}/deleted/{deleted_record_ID}/{related_list_API_name}

Request Details

Request URL

{api-domain}/crm/{version}/{module_API_name}/deleted/{deleted_record_ID}/{related_list_API_name}

Supported relations

The lookup fields and their relations are supported.

The href attribute in the response of the Related List Meta data API gives you the endpoints to fetch the related list records of a module. Please note that from this, only lookup field relationships are supported for this API. 

Scope

ZohoCRM.modules.ALL
(or)
ZohoCRM.modules.{module_api_name}.{operation_type}

Possible module names

leads, accounts, contacts, deals, campaigns, tasks, cases, events, calls, solutions, products, vendors, pricebooks, quotes, salesorders, purchaseorders, invoices,appointments, appointments_rescheduled_history, services, and custom.

Possible operation types

READ - Read related records 
ALL - Full access to related records

Parameters

  • fieldsstring, mandatory

    Specify the API name of the field whose details you want to retrieve.

  • pageinteger, optional

    To get the list of records from the respective pages. Default value for page is 1.
    Possible values: Positive Integer values only.

  • per_pageinteger, optional

    Specify the number of records to include per page in the response. The default and the maximum possible value is 200.
    Possible values: Positive Integer values only.

Note

  • The page and per_page parameter is used to fetch records according to their position in the CRM. The maximum number of records that can be fetched in a single API call is 200. To retrieve more records, multiple API calls must be made. For example, if you need to fetch 400 records, you can achieve this by dividing the request into two API calls. In the first call, set page=1 and per_page=200 to retrieve the first 200 records. In the second call, set page=2 and per_page=200 to fetch the remaining 200 records.
  • You can retrieve records only from associated modules that are not in the recycle bin, but the parent record must not be permanently deleted.

Sample Request

Copiedcurl "https://www.zohoapis.com/crm/v8/Leads/deleted/2423488000000552938/Campaigns?fields=Owner,Parent_Id"
-X GET
-H "Authorization: Zoho-oauthtoken 1000.8cb99dxxxxxxxxxxxxx9be93.9b8xxxxxxxxxxxxxxxf"
Copiedresponse = invokeurl
[
	url: "https://www.zohoapis.com/crm/v8/Leads/deleted/2423488000000552938/Products?fields=Owner,Parent_Id"
	type: GET
	connection:"crm_oauth_connection"
];
info response;

Response JSON

  • OwnerJSON object

    Represents the name, ID, and email of the record owner.

  • Modified_Timestring

    Represents the date and time at which related record was last modified.

  • Created_Timestring

    Represents the date and time at which related record was created.

  • $editableboolean

    Represents if the user can edit the specific related record or not.
    true: The user can edit the current related record.
    false: The user cannot edit the current related record.

  • Modified_ByJSON object

    Represents the name, ID, and email of the user who last modified the related record.

  • idstring

    Represents the unique ID of the related record.

  • Created_ByJSON object

    Represents the name, ID, and email of the user who created the related record.

Notes

  • Please note that the response JSON will vary based on the fields specified in the fields parameter. The keys listed above are common for all the related records. Along with the above keys, fields specific to the related record can also be retrieved.
  • You can fetch records from the lookup fields, but not from multiselect lookup fields.

Sample Response

Copied{
    "data": [
        {
            "Owner": {
                "name": "Patricia",
                "id": "2423488000000483001",
                "email": "patricia@zoho.com"
            },
            "$member_info": {
                "Modified_Time": "2023-10-31T18:10:23+05:30",
                "Created_Time": "2023-10-31T18:10:23+05:30",
                "id": "2423488000000558116"
            },
            "id": "2423488000000552158"
        }
    ],
    "info": {
        "per_page": 200,
        "next_page_token": null,
        "count": 1,
        "page": 1,
        "previous_page_token": null,
        "page_token_expiry": null,
        "more_records": false
    }
}

Possible Errors

  • INVALID_MODULEHTTP 400

    The module name given seems to be invalid .
    Resolution: Specify a valid module API name.

  • INVALID_DATAHTTP 400
    • The relation name given seems to be invalid.

      Resolution: You have specified an invalid module API name, or there is no tab permission, or the module could have been removed from the available modules. Specify a valid module API name.

    • Given ID of the record seems to be invalid

      Resolutions: Specify a valid record ID.

  • INVALID_REQUEST_METHODHTTP 400

    The request method is incorrect.
    Resolution: Use the HTTP GET method to make this API call. Any other request method will result in this error.

  • AUTHORIZATION_FAILEDHTTP 400

    User does not have sufficient privilege to read related records data 
    Resolution: The user does not have the permission to read related records data. Contact your system administrator.

  • NOT_SUPPORTED HTTP 400

    The given module is not supported.;
    Resolution: The modules such as Documents and Projects are not supported in the current API. (This error will not be shown, once these modules are been supported). Specify a valid module API name.

  • REQUIRED_PARAM_MISSINGHTTP 400

    One of the expected parameter is missing 
    Resolution: Specify the mandatory parameters. Refer to the Parameters section above for more details.

  • OAUTH_SCOPE_MISMATCHHTTP 401

    The access token you have used to make this API call does not have the required scope.
    Resolution: Generate a new access token with the required scopes for this API. Refer to the Scope section at the beginning of this page for the list of required scopes.

  • NO_PERMISSIONHTTP 403

    Permission denied to read related records 
    Resolution: The user does not have permission to read related records data. Contact your system administrator.

  • INVALID_URL_PATTERNHTTP 404

    The request URL is incorrect.
    Resolution: Specify a valid request URL. Refer to the request URL section at the beginning of this page for more details.

  • INTERNAL_ERRORHTTP 500

    Internal Server Error
    Resolution: Unexpected and unhandled exception in Server. Contact support team.