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Author: Pragadeesh Jayachandran

How does live chat work?

How does live chat work?

Posted on February 7, 2025February 7, 2025 by Pragadeesh Jayachandran
8 Mins Read
CategoriesZoho SalesIQ
Social media chatbots: What they are, how they work, their benefits, and best practices

Social media chatbots: What they are, how they work, their benefits, and best practices

Posted on January 6, 2025January 6, 2025 by Pragadeesh Jayachandran
9 Mins Read
CategoriesZoho SalesIQ
Chatbots for lead generation: Benefits, examples, and the best platform to build one

Chatbots for lead generation: Benefits, examples, and the best platform to build one

Posted on November 27, 2024November 27, 2024 by Pragadeesh Jayachandran
11 Mins Read
CategoriesZoho SalesIQ
How to build a chatbot for your website in 5 steps

How to build a chatbot for your website in 5 steps

Posted on October 30, 2024October 30, 2024 by Pragadeesh Jayachandran
7 Mins Read
CategoriesZoho SalesIQ
What is B2B customer service and how to do it effectively for your business

What is B2B customer service and how to do it effectively for your business

Posted on September 25, 2024September 25, 2024 by Pragadeesh Jayachandran
11 Mins Read
CategoriesZoho SalesIQ
What is lead scoring? How to score leads, lead scoring models, and best practices

What is lead scoring? How to score leads, lead scoring models, and best practices

Posted on August 28, 2024August 28, 2024 by Pragadeesh Jayachandran
8 Mins Read
CategoriesZoho SalesIQ
Ecommerce chatbots: Types, use cases, and benefits

Ecommerce chatbots: Types, use cases, and benefits

Posted on July 31, 2024July 31, 2024 by Pragadeesh Jayachandran
8 Mins Read
CategoriesZoho SalesIQ
FAQ chatbots: What it is, types, use cases, and how to build one for your business

FAQ chatbots: What it is, types, use cases, and how to build one for your business

Posted on June 28, 2024June 28, 2024 by Pragadeesh Jayachandran
11 Mins Read
CategoriesZoho SalesIQ
Omnichannel vs. multichannel customer support: Which one is best for your business?

Omnichannel vs. multichannel customer support: Which one is best for your business?

Posted on May 29, 2024May 29, 2024 by Pragadeesh Jayachandran
6 Mins Read
CategoriesZoho SalesIQ
How can marketing and customer service work together to boost sales?

How can marketing and customer service work together to boost sales?

Posted on April 17, 2024April 17, 2024 by Pragadeesh Jayachandran
7 Mins Read
CategoriesZoho SalesIQ
9 ways to deal with angry/difficult customers in 2025

9 ways to deal with angry/difficult customers in 2025

Posted on March 13, 2024March 13, 2024 by Pragadeesh Jayachandran
9 Mins Read
CategoriesZoho SalesIQ
Customer engagement then and now: 5 differences across decades

Customer engagement then and now: 5 differences across decades

Posted on February 27, 2024February 27, 2024 by Pragadeesh Jayachandran
7 Mins Read
CategoriesZoho SalesIQ
Marketing challenges for startups and how Zoho SalesIQ can help

Marketing challenges for startups and how Zoho SalesIQ can help

Posted on July 26, 2023July 26, 2023 by Pragadeesh Jayachandran
7 Mins Read
CategoriesZoho SalesIQ
Marketing strategies for startups

Marketing strategies for startups

Posted on June 7, 2023June 7, 2023 by Pragadeesh Jayachandran
10 Mins Read
CategoriesZoho SalesIQ
AI chatbot for appointment scheduling

AI chatbot for appointment scheduling

Posted on May 3, 2023May 3, 2023 by Pragadeesh Jayachandran
6 Mins Read
CategoriesZoho SalesIQ
How to reduce churn and retain customer for life

How to reduce churn and retain customer for life

Posted on March 29, 2023March 29, 2023 by Pragadeesh Jayachandran
13 Mins Read
CategoriesZoho SalesIQ
Businesses embracing automation and AI for customer experience

Businesses embracing automation and AI for customer experience

Posted on March 7, 2023March 7, 2023 by Pragadeesh Jayachandran
10 Mins Read
CategoriesZoho SalesIQ
Ride the wave with our marketing predictions for 2023

Ride the wave with our marketing predictions for 2023

Posted on February 3, 2023February 3, 2023 by Pragadeesh Jayachandran
1 Min Read
CategoriesZoho SalesIQ
A Complete Guide to Customer Acquisition Strategies for 2025

A Complete Guide to Customer Acquisition Strategies for 2025

Posted on November 30, 2022November 30, 2022 by Pragadeesh Jayachandran
8 Mins Read
CategoriesZoho SalesIQ
How building a customer community can help you improve customer experience

How building a customer community can help you improve customer experience

Posted on October 19, 2022October 19, 2022 by Pragadeesh Jayachandran
7 Mins Read
CategoriesZoho SalesIQ
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