Knowledge Base

  • Why do I receive the error message "Connection lost at the remote end" during the remote support session?
  • How do I configure a firewall to work with Zoho Assist?
  • Why am I not able to wake the remote computer?
  • How can I get log files of a session for support troubleshooting?
  • Why am I not able to remotely control Mac devices above version 10.14?
  • Facing trouble while connecting to a Linux computer?
  • How do I allow the remote control of Zebra devices?
  • What are the list of features restricted during the trial version and how do I get access to them?