How to Uninstall Zoho Assist Unattended Agent

 

 

Zoho Assist, like any other application, can be uninstalled from your computer when it's no longer required for remote access. Here are the steps to uninstall the Zoho Assist Unattended Agent based on the operating system.

Uninstall the Zoho Assist Unattended Agent on Windows OS

Here are the steps for uninstalling Unattended Access agent from Windows systems. There are several means to uninstall Unattended agent from windows computer.

Uninstall via control panel

  1. Click the Windows Start button, then navigate to Control Panel > Programs and Features.
  2. Right-click the Zoho Assist Unattended Agent application and click Uninstall.

To uninstall Zoho Assist Unattended Agent from Windows via Control Panel, go to Start > Control Panel > Programs and Features, right-click the application, and select Uninstall.

Uninstall via Windows settings

  1. Click the Windows Start button, then navigate to Settings > Apps > Apps and Features.
  2. Select More Options for the Zoho Assist Unattended Agent application and click Uninstall.

To uninstall Zoho Assist Unattended Agent from Windows via windows settings, go to Windows > Settings > Apps > Apps and Features. select More Options for the Zoho Assist Unattended Agent application and click Uninstall.
 

Uninstall via Zoho Assist App in Windows tray

  1. Click the Windows Tray icon.
  2. Right-click the Zoho Assist icon.
  3. Click Uninstall.

To uninstall Zoho Assist Unattended Agent via Windows Tray, click the Windows Tray icon, right-click Zoho Assist, and select Uninstall.
 

Note: Ensure that the Prevent customer from uninstalling the unattended access application from the control panel and Prevent customer from stopping the service of the unattended access application features are unchecked in the Settings > Preferences tab.

Uninstall the Zoho Assist Unattended Agent on Mac OS

To remove the Unattended Agent:

  1. Open the Finder, click Applications on the left side, then select Zoho Assist.
  2. Double-click to execute Unattended Uninstaller.
  3. Follow and allow the onscreen prompts to complete the uninstalling process.

A confirmation prompt dialog while attempting to uninstall the Zoho Assist Unattended agent on MacOs device.
 

Uninstall the Zoho Assist Unattended Agent on Linux OS

The uninstallation of Unattended Agent varies based on the means of installation.

 

Use the following command to uninstall the agent:

               "sudo dpkg --purge zohoassist"

Command prompt window with a command to uninstall the Zoho Assist Unattended agent on Linux OS device
 

Uninstallation of Agent installed for other distros

An uninstallation script is provided at the time of installation. Executing the script will uninstall the agent completely. Use the following command to execute the uninstallation script.

  1. sudo chmod +x ./uninstall.sh

  2. sudo ./uninstall.sh

Command prompt window with a command to uninstall the Zoho Assist Unattended agent installed on other distros
 

      ➤ Uninstallation of Agent using Tray Icon

      Right click the Zoho Assist icon and select uninstall.

Right click the Zoho Assist tray icon and select uninstall on Linux OS device

 

Uninstall Zoho assist Unattended Agent in Bulk
You may want to uninstall Zoho assist Unattended Agent in bulk rather than uninstalling in every computer manually.

 ➤ Uninstallation via Web Console

  1. Log in to Zoho Assist.

  2. Navigate to Unattended access > Deployment > Manage devices.

  3. Select devices from the list and click Uninstall.

In Zoho Assist console, under Unattended Access > Deployment > Manage devices, select the device from the list and click Uninstall for bulk uninstallation.
 

      ➤ Bulk uninstallation via script

      Extract the respective Script zip file for Windows and Mac OS to eliminate all unattended access entries created on the computer.

For Windows:

  Download and extract the attached script (URS_Uninstall.zip) file with the bat script  to execute the uninstallation of the unattended agent.

For Mac: 

  1. Download end extract the attached Script file (UninstallerScript.sh.zip).

  2. Copy and paste the extracted Script file in the desktop.

  3. Open Terminal and use the following command to execute the script:

chmod +x ~/Desktop/UninstallerScript.sh 

sudo ~/Desktop/UninstallerScript.sh

  Note :This script's execution will eliminate all Unattended access entries created on the computer using either MSI or EXE.
 

Attachments:
URS_uninstall.zip
UninstallerScript.sh