Why can’t I record mileage expenses on my Android smartphone?

Android smartphones have built-in battery optimization features that may limit the background activity of apps like Zoho Billing, preventing them from recording mileage expenses or refreshing data. To resolve this, you can disable battery optimization for Zoho Billing on your device.

This guide provides steps for popular smartphones to ensure the app runs smoothly.

Device	Android Version	Steps to Disable
Samsung	Android 11 & below	Go to Settings and select Apps. Select Zoho Billing. Click Battery. Click Optimise battery usage. Slide the Zoho Billing toggle.
Samsung	Android 12 & above	Go to Settings and select Apps. Select Zoho Billing. Click Battery. Click the Unrestricted option.
OnePlus	Android 11 & below	Go to Settings and select Apps. Select Zoho Billing. Click Battery. Click Don't optimize.
OnePlus	Android 12 & above	Go to Settings and select Battery. Click Advanced settings. Click Optimize battery use. Select Zoho Billing and click Don't optimize.
Vivo	Android 11 & below	Go to Settings and select Battery. Click High background power consumption. Slide the Zoho Billing toggle.
Vivo	Android 12 & above	Step 1: Go to Settings and select Battery. Click Background power consumption management. Click Don’t restrict background power usage. Step 2: Go to Settings and select Apps. Select Zoho Billing. Click Battery. Click the Unrestricted option.

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